OPSdesign Consulting is proud to announce the addition of James (Jim) Morgan as Chief Experience Officer (CXO), a newly created role designed to elevate the client experience and accelerate strategic growth. This expansion of our leadership team underscores OPSdesign’s commitment to delivering exceptional value and building lasting partnerships in an increasingly complex supply chain landscape.
As CXO, Jim will lead initiatives that integrate business development with client success, ensuring every interaction—from initial engagement through project delivery and beyond—reflects OPSdesign’s dedication to excellence. His mandate includes shaping and executing a comprehensive growth strategy, strengthening client relationships, and creating a seamless, best-in-class journey for organizations that trust OPSdesign with their most critical supply chain challenges.
Jim brings a wealth of experience from both industry and consulting, offering a unique perspective that bridges operational realities with strategic innovation. His background includes deep expertise in warehouse design, automation, and supply chain optimization, coupled with a proven record of guiding small and mid-size consulting firms through periods of rapid, sustainable growth. Known for his relationship-driven leadership style, Jim combines technical insight with a passion for delivering measurable results and exceptional client experiences.
This leadership addition marks an exciting chapter for OPSdesign Consulting as we continue to expand our capabilities and reinforce our position as a trusted advisor in supply chain design and optimization. Jim’s expertise will play a pivotal role in advancing our mission to help clients achieve operational excellence while navigating the challenges of today’s dynamic marketplace.
