Recently there has been headline after headline on the topic of OpenAI’s launch of ChatGPT. Over one million users have signed on, and its impact will be felt in just about every industry, supply chain management included. But what will that look like, and is it something you should consider?
Like any new technology, ChatGPT can change things for the better. But it’s also got its downsides. Its pros include the ability to get fast answers to many issues related to the supply chain. It’s easy to use—just ask it a question—and results come back instantaneously. ChatGPT’s downsides, however, include the fact that its database is limited’ as of right now, its dataset only runs through 2021. Its results are also dependent on the questions that users are asking. In other words, ask a silly question and you might get a silly answer.
Also, important to consider is the fact that ChatGPT is currently unable to think at a high enough level to change paradigms and truly innovate how an industry operates. Finally, ChatGPT can send you incorrect information—it has no fact checker built into the system. All that said, it’s important to realize we are in a first-generation stage of the technology, and improvements are likely to come at lightning speed. Keep your eyes open as the technology evolves and improves.