The thing that shapes everything else: we are completely independent. We sell no equipment or software, take no vendor commissions or finder’s fees, and have a single source of revenue: client fees.
Industrial Engineering,
Not Opinion
Designs rooted in the engineering of operational processes, built on the results of detailed data analysis.
Data Before Design
Nothing is designed until the data is scrubbed, validated, and the assumptions are agreed in writing.
Proprietary Process Maps
A large body of knowledge on receiving, put-away, replenishment, picking and shipping, so we improve rather than reinvent.
Designed for What Comes Next
Scalability and flexibility built in, with forecast-sensitive decisions tested to reduce downside risk.
One Integrated Team
Strategists, analysts, engineers, planners, project managers and interim leaders, floor to boardroom.
Inside The Work: How a Project Actually Runs
With the exception of Retained Search and Supplyist™, every service begins with data collection, then follows a disciplined sequence of analysis, requirements, design, and delivery.
Step 1
Data Collection
Operational data requested by facility, then verified onsite through process observation and interviews with your people.
Step 2
Kickoff & Structure
Joint team, scope, strategic goals, critical-path milestones, known constraints, a published schedule, and a shared project portal.
Step 3
Data Analysis
Data scrubbed and validated, assumptions agreed in writing, transactional and volumetric profiles built.
Step 4
Strategy & Requirements
Forecasts applied through the design horizon, service levels set, design requirements documented and accepted.
Step 5
Concept Development
Multiple viable designs drawn, costed, and compared with you until one concept is selected.
Step 6
Detail to Go-Live
Specifications, sealed-bid vendor selection, implementation management, training, and go-live support.
Inside The Five Phases
Every phase is scoped with clear operational activities, cross-functional stakeholder engagement, and definitive executive takeaways.
Discovery
We understand the operation as it really runs, not as it appears on paper.
What We Do
- Operational site walks with your frontline team
- Order, labor, layout, and throughput data deep-dive
- Voice-of-the-operator frontline interviews
- Identify operational bottlenecks & quick-win opportunities
- Leadership alignment workshops on goals & constraints
- Baseline economics compared against industry practices
Who We Engage With
Operators: On what is broken
Supervisors: Day-to-day shift reality
VP Operations: Goals & facility constraints
Executive Leadership: Broad strategic context
Executive Takeaway
Primary Deliverable
A clear-eyed, fact-based picture of the operation: what's working, what isn't, what's possible, and what matters most.
Validated current-state operational profile
Quantified bottleneck register & baseline economics
Strategy
We define where the operation needs to go, and prove the case for getting there.
What We Do
- Distribution network and transportation modeling
- Operating model & scenario analysis (3PL vs. in-house)
- Material handling infrastructure alternative feasibility
- Unbiased technology and WMS/automation evaluation
- Multi-year growth and capacity planning
- Defensible business case, ROI, and payback schedules
Who We Engage With
C-Suite: Strategic intent & capital boundaries
VP Operations: Practical operational feasibility
Finance Leadership: Payback & capital business case
Executive Team: Direction sign-off
Executive Takeaway
Primary Deliverable
A clear direction leadership can commit to: operating model, technology posture, and investment case backed by numbers rather than opinion.
Board-level investment business case & ROI model
Multi-scenario footprint and tech roadmap
Planning
We turn the strategy into an integrated plan the team can actually execute.
What We Do
- Facility layout and detailed space planning (CAD)
- Process and workflow engineering across all shifts
- Workforce planning, shift models, and org design
- Vendor RFP package development and specifications
- Sequenced roadmaps, line-item budgets, and timelines
- Change management and organizational readiness plans
Who We Engage With
VP Operations: Plan owner & process sign-off
Supervisors: Validate practicality on the floor
HR & Finance: Workforce model & wage tiers
Vendors: Bid scopes & engineering timing
Executive Takeaway
Primary Deliverable
An integrated blueprint tying facility, technology, process, and people together: sequenced, costed, and bought into by the team who runs it.
Full CAD layout drawing set & equipment BOM
Sealed vendor RFP documentation package
Implementation
We manage implementation against the agreed schedule and budget and flag risks early." In the Executive Takeaway, remove "and a capital project delivered without surprises.
What We Do
- End-to-end program management and site coordination
- Vendor oversight, contractor management, and site checks
- Key role hiring and leadership candidate vetting
- SOP drafting, workstation engineering, and training
- Systems integration, interface testing, and rollout
- Go-live cutover management and floor stabilization
Who We Engage With
Project Teams: Daily schedule & integration sync
Vendors & Contractors: Managed as one team
Frontline Workforce: Training, testing & go-live
Steering Committee: Governance & critical path
Executive Takeaway
Primary Deliverable
A live operation with the right people, systems, and processes in place from day one.
Commissioned, live distribution facility
Trained workforce and stabilized throughput
Sustain & Improve
We hold the gains and keep raising the bar, for as long as you want us there.
What We Do
- Interim and embedded operational leadership coverage
- Strategic staffing and Industrial Engineering augmentation
- SOP refinement and mobile microlearning (Supplyist™)
- KPI tracking, operational reviews, and tier boards
- Ongoing slotting, layout, and throughput optimization
- Advisory access to senior practice leads
Who We Engage With
Operations Leadership: Ongoing KPI review
Floor Teams: Continuous training & IE tools
HR: Associate retention & onboarding speed
C-Suite: Long-term strategic evolution
Executive Takeaway
Primary Deliverable
Sustained performance, year-over-year gains, and a stronger internal team than the one you started with, plus an ongoing advisory partner.
Embedded operational management systems
Sustained performance, tracked against the baseline we set together
Contact Us Today
How Our Approach Flexes To Your Project
Most engagements follow our 5-phase foundation. What changes is the data we work from, the modeling tools we deploy, and the targeted solutions each practice brings to your enterprise.
What You Walk Away With
Engagements end with documentation you own, such as layouts, specifications, SOPs and staffing models.
01
Current-State Analysis
Validated operational data sets, agreed planning assumptions, volumetric profiles, and baseline process flow diagrams.
02
Design Requirements
Multi-year forecast models, sensitivity analyses, space allocation plans, and peak-versus-average flow models.
03
Alternative Concepts
Multiple viable CAD layout options with plan and elevation views, capital estimates, labor requirements, and trade-off matrices.
04
Final Concept Design
Detailed architectural layouts, equipment Bill of Materials (BOM), line-item budgets, process flow maps, and ROI payback schedules.
05
Bid & Vendor Packages
Functional specifications, sealed RFP documentation, vendor evaluation scorecards, and engineering review of contractor bids.
06
Operating Documentation
Engineered Standard Operating Procedures (SOPs), workforce staffing models, associate training plans, and operational KPI baselines.
Questions We Help You Answer
If any of these decisions are currently open inside your organization, this is how our engagement model resolves them.
How many distribution centers are optimal?
We model your network to find the number of facilities that minimizes total operating cost while holding the service levels your customers expect, and we test how that answer changes if the forecast does.
Where should each facility be located?
Freight cost balanced against targeted service levels, labor availability, real estate economics, and regional customer order concentrations.
What inventory belongs at each site?
We profile SKU velocities, cubing, and demand profiles to determine which SKUs, what depth, and which customer regions each site serves best.
What processes, systems, and labor are ideal?
We strike the balance between required service levels, cubic storage capacity, throughput velocity, capital expenditure, and risk.
Should this be insourced or outsourced?
We conduct objective third-party evaluations, audits, and cost benchmarking with zero 3PL commissions or vendor partnerships to protect.
How do we implement without operational disruption?
We design an integrated plan that sequences layout changes, inventory staging, systems testing, and staff training to protect ongoing customer fulfillment right through go-live.
Ready To Engineer Your Operation?
Whether you need a full greenfield facility design or a targeted network analysis, our independent industrial engineers are ready to discuss your operational challenges.
Facility Design & Operations Engineering
Site walks, order and labor analysis, process engineering, layout and equipment design.
The Solution This Delivers
Reduces bottleneck congestion, rightsizes square footage, and helps avoid costly misallocations in automation and racking before construction or lease commitments.
Discovery
Floor observation, building dimensions, storage profiles, throughput baselines, and constraints.
Strategy
Volume projections and peak service criteria modeled into multi-year design requirements.
Planning
Process flows engineered first, then CAD layouts, MHE specifications, and capital budgets.
Implementation
Sealed vendor bidding, general contractor management, installation, and cutover.
Sustain
Post-launch audits against design criteria, refining slotting and labor balance as volume scales.
Distribution Network Optimization
When the question is how many facilities, where they sit, and who they serve, the work is modeling rather than layout.
The Solution This Delivers
Rebalances freight spend against service requirements to lower total distribution cost.
Discovery
Pull 12-month order, shipment, SKU, and freight rate records from ERP/WMS systems.
Strategy
Volumetric trends, inventory strategies, and regional constraints set design-year strategy.
Planning
Comparative footprint options modeled on total landed cost, service levels, and agility.
Implementation
Agreed network delivered as an actionable plan: site maps, cost-per-site, and migration sequence.
Sustain
Actual freight rates re-fed to the model to sensitivity-test future network moves.
Operations Audit & Performance Diagnostic
A shorter engagement answering how well the operation is running and where value is being lost.
The Solution This Delivers
Finds capacity that can be reclaimed through process, slotting and labor changes before any capital is spent.
Discovery
WMS/LMS data scrubbed plus time observed on the floor across all active shift operations.
Strategy
Compared against industry practices.
Planning
Opportunities ranked by ROI against effort, separating immediate quick wins from capital items.
Implementation
Quick wins put in place directly with floor supervisors; larger initiatives scoped for execution.
Sustain
to track gains over time.
Insource vs. Outsource (3PL Evaluation)
Running it yourself or placing it with a third party is an objective cost, service, and risk decision.
The Solution This Delivers
Gives the C-suite a bias-free financial and operational comparison between private operation and 3PL contracts, ensuring negotiations are backed by hard cost-to-serve facts.
Discovery
Current operating data, cost baseline, and existing contract terms documented with leadership.
Strategy
Make-vs-buy modeled objectively on cost and service, with zero 3PL relationships to protect.
Planning
Scope, SLAs, IT requirements, and pricing models compiled into an RFP package.
Implementation
Sealed competitive bid administered; contract negotiations and service onboarding managed.
Sustain
Migration plan executed with transition oversight protecting fulfillment continuity.
RFP Facilitation & Administration
Requirements first, respondents second. Disciplined procurement for systems, WMS, and automation.
The Solution This Delivers
Shields the company from vendor over-promising and costly change orders by enforcing objective functional requirements, scripted product demos, and apples-to-apples bid scoring.
Discovery
Current systems and pain points reviewed with floor teams and IT to define true requirements.
Strategy
Must-have vs. like-to-have functionality weighted with leadership into an objective scorecard.
Planning
Detailed functional business requirements documents (BRD) and volumetric criteria agreed.
Implementation
Vendor-neutral sealed bidding, scripted demos, scoring, contract finalization, and rollout.
Sustain
Post go-live audit verifying realized software/MHE performance against the original business case.
Interim Leadership & Project Management
Experienced operations leaders and industrial engineers embedded to cover a gap or deliver an initiative.
The Solution This Delivers
Fills critical leadership and engineering gaps quickly, so capital projects and cutovers stay on schedule.
Discovery
Program scope, schedule, budget, open risks, and vendor commitments validated on site.
Strategy
Unbiased input on layout, storage systems, dock equipment, utilities, and systems shapes execution.
Planning
Phase-gated master plan established: functional specifications, bid packages, and milestones.
Implementation
Vendors and contractors managed to the plan: change control, integration testing, and go-live.
Sustain
Processes locked in after go-live; embedded leadership held in place until throughput stabilizes.
Retained Search for Supply Chain Leadership
Supply chain leadership hired by practitioners who have actually performed the role.
The Solution This Delivers
Bypasses generic recruiter filters with peer-level vetting by veteran supply chain directors, with placements backed by a guarantee.
Discovery
Detailed role discovery, aligning on competencies, operational experience, and cultural fit.
Strategy
Target talent market defined and mapped: where this leader sits today and what motivates a move.
Planning
Targeted research and outreach within our network, recruiting passive as well as active candidates.
Implementation
Rigorous peer vetting, shortlist presentation, interview facilitation, and offer structuring.
Sustain
Onboarding check-ins after placement. Placements are backed by a guarantee, with terms set out in every search agreement.
Supplyist™ Mobile Microlearning
Develops or refines SOPs and turns them into 2–5 minute daily performance tools for every associate.
The Solution This Delivers
Puts each procedure in a 2 to 5 minute lesson associates can finish on the floor. Send us one SOP and we'll turn it into a lesson, free.
Discovery
Existing SOPs reviewed with your subject-matter experts to see what exists and what must be built.
Strategy
The roles, shifts, and procedures that drive performance identified where error and ramp cost the most.
Planning
SOPs refined into 2–5 minute microlessons built from steps, visuals, video, and checklists.
Implementation
Role-based mobile rollout: associates, leads, and supervisors see only what their job requires.
Sustain
Spaced knowledge checks counter forgetting curves; completion tracked and gaps flagged to managers.
Rapid Diagnostics
Focused assessments that answer one high-stakes operational question and show whether a full engagement is warranted.
The Solution This Delivers
Gives leadership a fast, independent answer to a decision that can't wait for a full study.
Discovery
A short qualifying call confirms fit; operational data requests and focused site walks build the fact base.
Strategy
We frame the decision, agree on the measures that matter (cost, capacity, service and risk), and set the assumptions in writing.
Planning
Findings turned into prioritized recommendations: an executive go/no-go call, ranked options, and scoped roadmap.
Implementation
Quick wins handed to floor teams; larger initiatives carried smoothly into full design or recovery studies.
Sustain
Progress tracked against the diagnostic baseline so quick wins hold and the case for further work stays clear.
Typical Tangible Output
A clear, vendor-independent answer with numbers behind it, and a defensible call on whether a full study is warranted.
